In your top right corner you'll see this symbol:
Clicking on this symbol will allow you to customise what you see in the Orders screen and filter for certain categories.
For example:
If you're in the kitchen
• You may not want to see the drinks that are managed in a different part of your venue.
• You may not want to see orders that have been served.
• You may want to filter for takeaway orders only.
If you're at the bar
. You may not want to see the food being prepared in the kitchen.
• You may not want to see orders that are served.
• You may want to see the kitchen short name (this can apply to beverages as well).
If you're on the floor
• The kitchen short name probably doesn't mean much to you - you'll probably have this disabled
• You mostly want to know what's at the pass, 'order ready"
If you're the manager
• You probably want to see everything - so you can make sure your venue is running as smoothly as possible.
Sound Notifications
Under this symbol, you will have the option to turn on sound notifications for the order screen. Sound notifications serve as little reminders for your staff that there are orders to attend to. If this is enabled, every new Live order coming in will trigger a short sound. If any action is taken to acknowledge the order, such as a status change, the sound will no longer ring. If no action is taken and there is at least one order with a new status, a different sound will be triggered every 120 seconds until an action is taken.