Change wait times


If you allow pickup and/or delivery, the wait times you set here are the default times displayed to your customer as an approximate pickup or delivery time. For example, if a customer orders from your menu and selects pickup, this will be the default minimum time displayed to your customer, unless they select a later pickup time. For deliveries, we will automatically calculate a delivery time based on the delivery address (determined by Google Maps) and add this to your default time.


You can choose multiple wait times for different times and days to allow a little extra for peak service periods. 


If you don't enter in a wait time at all, we will assume 10 minutes as a minimum.




To change your wait time: 


  1. Go to the Wait times page in venue settings
  2. To change the default time of 10 minutes, click the time box
  3. Select a new wait time
  4. Click Change.


To add a peak wait time:


  1. Select Add peak wait time
  2. Click the time box to select a wait time
  3. Enter the time & day/s you would like this wait time to apply to.
  4. Click Save changes.